PM Shift Manager

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PLEASE READ THE FOLLOWING STATEMENTS CAREFULLY AND SIGN I understand that I am applying for employment at this particular Chick-fil-A® Restaurant location only and this location is operated by an independent franchisee (the “Franchisee”). I further understand that completion of this application does not indicate that there are any positions currently open and does not obligate the Franchisee to hire me. I certify that all of the answers given in this application are true and complete to the best of my knowledge and that I have personally completed this application. I understand that providing false or misleading information or omitting pertinent information in my application or a job interview shall be grounds for rejection of this application or for immediate discharge if I am employed. I understand that if I am employed, my employment will be for no definite period of time. I understand that my employment may be terminated at-will with or without cause, and with or without notice, at the option of either the Franchisee or me. I understand that in order to promote the safety of employees and company visitors, as well as the security of its facilities, Chick-fil-A may conduct video and audio surveillance of any portion of its premises at any time, the only exception being private areas of restrooms, showers, and dressing rooms, and that video cameras(with audio) will be positioned in appropriate places within and around the restaurant and used in order to help promote the safety and security of people and property. I hereby give my consent to such video and audio surveillance at any time the company may choose. I authorize all persons or businesses contacted by or on behalf of the Franchisee about me or my application to disclose any and all performance reviews, reports, and other documents and information related to my background, work history and qualifications, without giving me prior notice of such disclosure. I also authorize the persons named herein as references and others of whom the franchisee may inquire about my background to provide the Franchisee with any pertinent information they may have regarding me. By signing below, I fully release the Franchisee, my former employers and all other persons, and businesses from any and all claims, demands or liabilities arising out of or in any way related to such references or disclosures. This Chick-fil-A Franchisee is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, service in the uniformed services, and/or any other protected status, classification or factor, in accordance with the requirements of all federal, state and local laws. Applicants requiring reasonable accommodations to the application and/or interview process should notify the Franchisee. Team Member Standard © 2006-2015 CFA Properties, Inc. Chick-fil-A® and Chick-fil-A Stylized® are registered trademarks of CFA Properties, Inc. [Rev. 3-15]

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Chick-fil-A 38th & Steele is seeking a PM Shift Manager! Availability must be 3pm-11:30pm. 

Voted #2 Restaurant in U.S. to Work for by Glassdoor, 2017.

At Chick-fil-A 38th & Steele, our Vision Statement is “To be a Treasured Place for Team Members & Guests.” We believe that our people are the most important asset we have. Team members are given the freedom to ensure they are creating “REMARK”able experiences for their guests every time. As a result of our “Others First” atmosphere, you will learn the value of serving others from the heart, all day, every day.

To uphold our promise of excellence to our guests and create a culture within our store of continual growth and improvement, there are a baseline of expectations we are looking for:

Mission: To consistently execute the 3H’s – Happy, Hospitality, & Hustle in a LEAN environment.

Commitments: From Team Member to Operator, we are committed to these behaviors:

  • Treat everyone with honor, dignity and respect.
  • Keep it clean! From the parking lot to the bathrooms, this is OUR store.
  • Every guest should be served within 30 seconds.
  • Every guest will receive a warm welcome and a fond farewell.
  • To continuously look for 2 Second Improvements.

Some of the great BENEFITS of working at Chick-fil-A:

  • Performance based advancement and compensation
  • Management and leadership skill development opportunities
  • College scholarships
  • Flexible hours/PTO
  • Meal benefits and Discounts
  • Always closed on Sundays!
  • Health Benefits

Responsibilities of PM Shift Manager (starting pay of $15/hr)


Labor: Manage daily schedules to meet guest demand.

-          Manage labor productivity to goal

-          Ensure team members receive scheduled breaks.

Finance: Manage daily cash handling (till counts, safe counts, change fund)



Coaching: Guide and mentor other team members to execute to standard.

Operational Excellence:

-          Prepare Lead & Transition Shifts

-          Communicate and delegate according to business needs.

-          Utilize Operational Excellence strategies, tools, and techniques to continuously improve the workplace.

At least one year Leadership Experience required 

Location: Tacoma, WA
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